Online Booking

How to Book an Appointment

Please read these instructions before using Atlantic Vision Group’s online booking system.

Active Atlantic Vision Group patients only. You will need both your Booking Code and your Patient Code before completing an online booking.

1. Booking Code

IF YOU RECEIVED AN APPOINTMENT REMINDER SHEET, YOUR BOOKING CODE AND PATIENT CODE ARE PRINTED ON THAT SHEET.

When you begin booking, you will first be asked for your Booking Code.

2. Use Your Patient Code — Not Your Name

Atlantic Vision Group uses a privacy-conscious booking process. When booking an appointment, if you are asked to enter your name, First Name, or Last Name information, please use your Patient Code instead of your actual name.

Enter the same Patient Code provided to you by our office in each name field. Your Patient Code is a non-identifying code that allows our office to associate your online booking with your patient record without placing your actual name in the online booking system.

ExampleIf your Patient Code is A1AA2A, enter that same six-character code in both name fields:

First NameA1AA2A Last NameA1AA2A

Please do not enter unnecessary identifying information such as your full name, full date of birth, address, or Medicare number unless specifically instructed by Atlantic Vision Group.

3. If You Do Not Have a Patient Code or Booking Code

If you do not have your Patient Code or your Booking Code, please call Atlantic Vision Group at 506-853-1990 before booking and tell our receptionist which code you need.

Our AI receptionist will collect your full name, cell phone number, and email address so that our office staff can locate your patient record and provide you with your Booking Code and Patient Code.

Please keep your Patient Code private. It is an identifier used by Atlantic Vision Group to associate your online booking with your patient record. Do not share it with another person or use someone else’s Patient Code.

Please allow 2–3 business days for online Patient Code requests to be processed. Once your request has been reviewed, our office will advise you of your Booking Code and Patient Code.

4. Telephone Callback

Online booking is available for telephone callbacks only.

You may request a 10-minute telephone callback with Dr. Lapierre to discuss a specific concern, question, follow-up issue, or other matter that can be addressed by telephone.

To request a callback, select Proceed to Request a Callback below, enter your Booking Code when prompted, and use your Patient Code in any First Name or Last Name fields.

5. After Requesting a Callback

After successfully booking through the online system, you will receive a confirmation from the booking service. Please do not book a second appointment simply to replace an existing appointment.

For questions, changes, or cancellations, call Atlantic Vision Group at 506-853-1990.

Proceed to Request a Callback